Register
266
Webinars
Attend
20
Virtual Events
Listen to
120
Podcasts

PhocusWire

• How have company chiefs dealt with the coronavirus outbreak? • Where are the biggest pressure points in their businesses and the wider industry that might still emerge? • How might particular brands and markets evolve to meet the new set of circumstances that they and travelers find themselves in? Important questions for industry leaders to address in troubled times for one of the biggest business sectors in the world. The next guest on the New Reality With... series is Beth Taylor, global head of marketing and communications at ATPCO.

Aviation

26 June 2020

11:00 AM EST

Register

CAPA

In the course of completing these studies, and as a result of our continuous monitoring of Indian and global airlines with respect to their fleet and network plans, financing structures, commercial and distribution strategies, human resource and organisational issues, as well as maintenance and operational activities, we have become intimately familiar with the critical issues that drive success. Through this process we track, compile and understand best practices that can serve as benchmarks for the industry. With airlines frequently experiencing challenges during their life cycle, and often failing, CAPA India intends to leverage our experience to present a new airline business model that will be more resilient to external shocks such as fuel price spikes, currency fluctuations, economic downturns, pandemics and others. In this webinar, our consultants and analysts will seek to address the following questions: • How do airline business models in India compare with global best practices? • Within the FSC and LCC segments, are airlines operating the right business model, and what are the associated risks? • Have airlines been able to achieve a non-fuel cost structure that is appropriate for this market? • Do airlines really know their customers? • Why are yields so poor? Can the market actually pay more? Is it the airlines that are driving down fares? • Why have ancillary revenues not been better exploited? • Are airline distribution strategies aligned to the business model they operate? • Is there greater scope for technology and digitalisation to reduce costs and enhance revenue? • Why have Indian airlines not been able to increase aircraft utilisation to international best practice levels? • Can aircraft ownership costs be reduced? • Are Indian carriers over-dependent upon the sale-and-leaseback model to generate cash? • Have airlines in India been able to take advantage of their lower non-pilot cost of labour? Or has this bred lower productivity? • Should airlines buy or lease aircraft? Would a more balanced owned/lease ratio be preferable? • Do airlines have an appropriate risk assessment framework and mitigation strategy in place? • How effective are the Boards of Indian airlines? And is there sufficient independence between owners and management? Our recommendations will be pressure-tested in the second half of the webinar by leading international aviation executives, to be announced shortly. The conclusions will be shared with the industry and government, and will be integrated in the consultative roadmap for a viable and sustainable industry which CAPA is developing.

Aviation

26 June 2020

11:30 AM GMT

Register

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow Join us for a fireside chat with industry experts as they discuss: • Impact of COVID-19 on Travel and Hospitality sector of India • Learnings from other markets and expected phase wise development • Coping strategies & best practices to follow • Managing stakeholder and employee expectations • The Next Big Thing

Tourism

26 June 2020

10:30 AM GMT

Register

BTN Group

Sometimes it's easier not to talk about it. That goes for LGBTQ people but also for their employers. A company that hides behind a blanket corporate policy that "everyone is equal" is avoiding the subject—because one-size-fits-all does not fit everyone well, especially in terms of traveler safety and security. True support for a diverse workforce can occur only when policymakers, decision-makers, managers and employees talk openly and frankly about what individuals need in order to do their jobs safely. In the last days of Pride Month, BTN will focus on the LGBTQ business traveler during this 60-minute webinar. Bring your questions and get some answers!

Corporate Travel

29 June 2020

12:00 PM EST

Register
Skift Forum Europe Virtual Event

Skift

The global Covid-19 crisis decimating the travel industry is presenting steep challenges for Europe, the world’s most strategic tourism destination and its unique tourism economies. As we enter a new phase of recovery planning, an urgent need exists for collaboration between leaders and a transparency of the best ideas in response to this staggering economic impact. With a goal of providing a rapid response and educational resource to the industry, Skift Forum Europe 2020 will now take place via an online video platform on June 30, featuring travel leaders sharing their lessons learned, strategic thinking, and perspectives on finding new growth. With an eye on the future, our global theme for this forum will be: The Decade Ahead: Safeguarding Travel’s Future. As we examine travel in a “stay-at-home” world, it will be crucial for companies across all-sectors - including hospitality, tourism, OTAs, and aviation - to reimagine their businesses as we find a new normal. Skift Forums are known for bringing together the top CEOs and leaders - the people creating and defining the future of travel - to our stage to discuss what’s next and how to drive the industry forward. In 2020, Skift Forum Europe will present frank conversations on what Europe needs now to find its path forward, rebuild its operations, and create resilience for the future.

Tourism

30 June 2020

Register

RateGain

With stay at home measures being lifted across Europe and US, businesses are preparing to resume operations, tighten cash spends and recover lost revenue due to the impact of the pandemic. As conversation pivot towards resurgence and growth, corporate travel both local and international is expected to play a crucial role in the revival of travel and act as a catalyst to building trust and creation of a #BetterTomorrow. Join corporate travel industry leaders and experts as they Discuss, Deliberate and Decode the future of corporate travel and share strategies that travel and hospitality industry can adopt as they prepare to welcome back corporate travelers in a by invitation only session • How will the corporate travel framework be different in the post COVID era? • Demand management: • What will the triggers for corporate travel in the post COVID era? • How long will it take for corporate demand to reach pre-COVID demand volumes? • Extinction of the Human Connect: With customers accepting that sales reps do not need to meet in person in order to keep the relationship alive, will the art of meet-greet-repeat for sales be a thing of the past? • Impact on policies for corporate travel • Duty of Care: With OTAs beefing up to capture market share by assuring health, hygiene and safety what more can TMCs do to deliver on Duty of care? • Safeguarding the corporate travelers: TMCs Expectations from Hotels? • Social distancing, Sanitation, Hygiene: How will hotels assure that they are safe for the corporate traveler • Price wars in the new normal: Impact on hotel pricing in the post COVID-19 world and the need for rate audits. • Alternate Accommodations and TMCs: Friends or Foes in the post COVID-19 era? • Stop, Start, Continue • Advice from TMCs for Hotels: Top 3 asks • What are TMCs doing to adapt to the new normal?

Corporate Travel

30 June 2020

3:00 PM GMT

Register

BTN Group

Corporate travel and meetings won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will companies have to put in place; what will corporate travelers demand; and, at least for the short term, how will this all fit into what governments allow? BTN tapped a group of 300 travel buyers to brainstorm recovery strategies and the role of travel managers as employees return to the road. Now's your chance to join that conversation with key industry players, so get your quarantine snacks and coffee, and bring your questions. One thing about the future of meetings and events is clear: Going forward, there will be a virtual component. At first, we may be looking at fully virtual events, but even after the crisis of Covid-19 is in the rearview mirror, the hybrid element will remain. Why? One reason is top of mind now: Medically vulnerable people need to have the opportunity to attend events; hybrid meetings opens that door. We should have been doing this already. But there are less obvious reasons: Cost may be a factor moving forward in financially uncertain times. Hybrid meetings can help cut costs associated with wholly face-to-face events. What about new opportunities? Hybrid meetings are looping in more attendees than their face-to-face counterparts. In addition, the value is different. Remember all that data you wish you could capture during the face-to-face event? It’s literally at your fingertips in a virtual setting. That’s management and sponsorship gold. And don't forget sustainability. More virtual equals more eco-friendly. In this BTN Travel & Meetings Town Hall webinar, we’ll talk about the challenges but also the opportunities inherent in hybrid events, and how some companies have already changed their meetings strategies successfully.

Corporate Travel

30 June 2020

11:00 AM EST

Register

Travel Media Group

Although the road seems long, every day that passes is one day closer to recovery and a return to “normal.” As restrictions across the country begin to ease, we will see an appetite for travel that the industry has not experienced in a very long time. So how do we prepare our hotel for all of this pent up demand, with Americans anxious to start traveling once again? In this webinar, we will identify who will be the first to travel and explain which information travelers will use to make their booking decisions. Join us to explore what you can do to gain a competitive advantage in your local market and jumpstart your hotel’s path on the road to recovery.

Tourism

30 June 2020

2:00 PM EST

Register

IDeaS

The global hospitality industry is headed into uncharted territory, but hoteliers must march onward with heads held high. Join us for a live session featuring our team of experts who have been in the trenches with our clients and understand firsthand the challenges you face. We will look at the actions you can take right now to become more proactive and resilient, gain competitive advantage and get your hotel #ReadyforRevenue. • Determine what you need to get Ready for Revenue and prepare for the ‘new normal’ • Understand why revenue management is now more important than ever • Explore the industry’s biggest challenges prior to pandemic and how these have changed • Discover what IDeaS has been doing to support existing clients during the pandemic • Hear what hoteliers should expect from a revenue management system during periods of low or no demand.

Hospitality

30 June 2020

10:00 AM GMT

Register

ASTA

This series of 30-minute monthly webinars will help current and prospective ASTA members understand the important advocacy work ASTA does on their behalf and give them information and tools to be confident advocates for the travel agency industry.

Travel Advisors

30 June 2020

2:00 PM EST

Register

PhocusWire

Travel distribution has evolved faster in the last two years than it has the past two decades. At the heart of this change is the adoption of open marketplaces, driven by distributed ledger technology. This fundamentally different way of looking at the ecosystem that connects suppliers, intermediaries and consumers is becoming more than just a theory, with hotels and airlines understanding the benefits to their business models and the all-important considerations around security. This free webinar, provided by PhocusWire and Winding Tree, is your chance to understand how the distribution model is changing and how players across the industry are seizing the opportunity to think in a new, deeper and more secure way. Key takeaways: • Learn how to promote innovation by opening up your APIs to the worldwide developer community. • Understand how open marketplaces enhance data security through distributed ledger technology. • Speed up settlement times and reduce costs through cutting edge platforms.

OTA

1 July 2020

11:00 AM EST

Register

CAPA

As aviation and travel enters an unprecedented period of darkness, the industry that emerges will look vastly different than it did before the COVID-19 outbreak. The implications are wide-ranging and highly disruptive. CAPA’s Airline Masterclasses will take a global big picture overview of our industry and discuss where it will be in the next few years from the viewpoint of CAPA’s own experts and a range of industry heavyweights.

Aviation

1 July 2020

1:00 PM GMT

Register
A Force Experience Virtual Event

ATTA

The Adventure Travel Trade Association (ATTA) is an organization that contributes to the growth of the adventure and nature tourism industry around the world. Tourism professionals face the enormous challenge at this time, which is why “Una Fuerza Experience” is an opportunity to unite companies and professionals in the sector on a digital platform, where we will be inspired and approach in a better way. By participating in this event, you will find interactive activities, amazing speakers, many sessions with audience participation, plenty of networking opportunities and practical solutions regarding biosecurity protocols, consumer behavior and trends as we browse the new era of travel. We invite you to join this passionate, dynamic and empowered community. Because in tomorrow's tourism together we will be better. A FORCE!

Activities/Events

1 & 2 July 2020

Register

Web in Travel

This is the day we would have been marking the ninth edition of WiT Japan & North Asia but alas, that’s not to be. And so we are bringing you a taste of what awaits you on November 5, when we return for real.

Hospitality

3 July 2020

4:00 PM GMT+8

Register

ASTA

American Airlines will share their “Commitment to Clean” plans, green shoot markets, and Covid-19 promotions that will help grow your book of business. Plus one lucky attendee will win two (2) Round-Trip Business Class tickets to Hawaii!

Aviation

7 July 2020

2:00 PM EST

Register

Institute of Hospitality

Dynamic pricing for accommodation and restaurant businesses is common practice with operators offering products and services at varying prices to suit the demand, market and channel. But how do we ensure that overall profitability is maintained in this ever-increasing complex environment? Are we getting the commercial guidance we need? This webinar provides an opportunity for all those in operational roles responsible for revenue growth AND profitability to learn more about pricing and most importantly the cost structure of their business. This is a chance to not only learn about working with your finance colleagues to develop a commercial partnership to maximise profit, but to also join the debate and discuss best practice with the other webinar participants.

Hospitality

7 July 2020

3:00 PM BST

Register

CTC

The Corporate Travel Community (CTC) welcomes its sixth digital Masterclass Series. Each fortnight, the series has provided insight for travel management professionals on addressing critical issues as they adapt their travel programmes under the impact of COVID-19, and now specifically on the traveller's wellbeing in a world in crisis.

Corporate Travel

8 July 2020

1:00 PM AEST

Register

ASTA

Join Expedia as they walk you through the Expedia TAAP program. With this program, you will learn how to find best deals for your customers and how you can earn more as travel advisors. PLUS : For new agencies that register on www.expedia.com/TAAP after the webinar: A special promo code will be announced during the webinar for you to use. Those who register will be entered into a raffle to win three $100 Amazon gift cards. Existing agencies who attend the webinar, will be given special instructions on how to contact Expedia to enter and win three $100 Amazon gift cards.

Travel Advisors

9 July 2020

2:00 PM EST

Register

CLIA

Come learn all the new exciting updates with Windstar Cruises’ $250 Million Dollar Star Plus Initiative; wherein, Star Breeze, Star Legend, and Star Pride will be lengthened by 84 feet adding more space for guest amenities, more choices in suites, and two brand new restaurants.

Cruise

9 July 2020

1:00 PM EST

Register

ASTA

Take back control of your travel agency and empower your advisors for success with a commission tracking software that just works. Join our CEO, Irving Betesh, on July 13th for a no-obligation demo of SION, the app that everyone is talking about, and see for yourself. Learn how: • To never lose a commission again • To track your cancelations during this uncertain time • Real-time data will revolutionize the way you do business Plus be entered for the chance to win an Apple Watch!

Travel Advisors

13 July 2020

2:00 PM EST

Register

ASTA

As you prepare for future travel, Hungary is committed to providing you unforgettable experiences, wide open spaces, and delicious cuisine. Hidden in the center of Europe, is a country where you can always find something historic or modern that touches your soul, and the atmosphere is vibrant and relaxing at the same time. Where on hilltops, deep in the valleys and on endless plains, you’ll find the hustle of small, centuries-old villages, charming towns, and luxurious castles. There are various exciting ways to discover Hungary’s most beautiful sceneries: hiking or riding a bicycle, on horseback, by boat or even from the air. No matter which way you choose, you will discover a different side of nature each time. Join this virtual journey to discover some of Hungary’s hidden gems and learn what this country can offer to make your clients want to visit!

Tourism

15 July 2020

2:00 PM EST

Register

CAPA

As aviation and travel enters an unprecedented period of darkness, the industry that emerges will look vastly different than it did before the COVID-19 outbreak. The implications are wide-ranging and highly disruptive. CAPA’s Airline Masterclasses will take a global big picture overview of our industry and discuss where it will be in the next few years from the viewpoint of CAPA’s own experts and a range of industry heavyweights.

Aviation

15 July 2020

1:30 PM GMT

Register

CLIA

Join this informative webinar with Michelle Lardizabal, SVP & Commercial Sales Officer for MSC Cruises USA, as we review: • How MSC Cruises supports travel partners 100% • Updates to 2020 cruise itineraries • The latest booking policies and incentives • Saving time with MSCBook.com • The most up to date news from MSC Cruises and more!

Cruise

15 July 2020

2:00 PM EST

Register

Skift

As the markets have been decimated by Covid-19, travel was brought to a standstill and loyalty was measured far more by delivering on customer service demands than incentives. Balanced communication and anticipating customer needs remain key in this period. However it may also be a good time to consider an expanded view of loyalty in travel and explore the impact of the loyalty-tech landscape. Please join Skift editors and research analysts as we highlight the challenges and opportunities ahead, and hear from leaders throughout the industry — hotels, airlines, online travel agencies, consumer brands, and intermediaries– showcasing the latest strategies and shifts in this ecosystem amid the fallout from the crisis and lessons learned.

Loyalty

16 July 2020

11:00 AM EST

Register

CLIA

Hear from your Norwegian Sales Executives about the latest product information and marketing tools available to help you grow your business with Norwegian including NCLU and Marketing Headquarters

Cruise

22 July 2020

1:00 PM EST

Register

Skift

As countries lock down travel globally to contain the Covid-19 crisis, online travel companies have experienced a confluence of unthinkable customer service demands, remote teams, and evaporation of the market. The online travel sector has had to react quickly to not only manage customers, but also navigate the relationships of their many partners in a layered supplier ecosystem. Despite the hurdles of this crisis-response, online travel agencies also have the ability to instill confidence in the market to foster manageable, long-term recovery once travel returns. Join Skift editors and research analysts, as we discuss the current landscape and future preparedness with industry leaders.

OTA

23 July 2020

11:00 AM EST

Register

Travel Media Group

As occupancy starts to ramp back up across the country, hoteliers are looking for every opportunity to gain a strategic advantage over local competitors. One of the biggest factors that will determine your hotel’s ability to capture more guests during this time is your hotel’s first impression online. With Travel Media Group’s 1st Impression Score™ hoteliers can see in real-time how competitive their hotel is across all online booking sites. In this webinar, we will explore what factors influence a hotel’s 1st Impression Score™ and how to improve that score in order to capture and win more guests.

Hospitality

28 July 2020

2:00 PM EST

Register

IT&CM China

Despite the challenges of coming together physically this year, we’re sticking to our show dates! Keep them saved in your calendar and let’s continue to meet virtually from wherever you are in the world!

Corporate Travel

3 & 5 August 2020

Register
Virtuoso Travel Week Virtual Event

Virtuoso

Virtuoso Travel Week - The Virtual Experience features many of the aspects we all love about this week, from strengthening industry knowledge to fostering new and existing relationships, only now in a virtual setting. The new concept will include an Opening Ceremony on Monday, August 10, as well as a virtual Under One Sky sustainability seminar, and other elements to be announced soon.

Travel Advisors

9 - 13 August 2020

Register

CLIA

Join Charlie Mest, our Regional Sales Director, Northeast to learn about the Scenic Group brands: Scenic and Emerald Cruises - the award-winning, all-inclusive river and ocean cruises and handcrafted land tours that take participants to many of the world’s most fascinating destinations.

Cruise

12 August 2020

1:00 PM EST

Register

CLIA

Carnival Cruise Line hosts a webinar to teach CLIA members how to host a FUN and successful virtual cruise party. We will share tips on invitations, set up, content, themes and best practices to turning the cruise party into sales!

Cruise

18 August 2020

1:00 PM EST

Register
Cvent CONNECT Virtual Virtual Event

Cvent CONNECT

At its core, Cvent CONNECT is about bringing people together for incredible live experiences. While we’re not currently able to come together in-person, we still believe in the power of live. Join the entire meetings, events and hospitality community from your home office, couch, or wherever you may be as we go fully virtual, fully live for the first time.

MICE

24 & 25 August 2020

Register

Phocuswright

Phocuswright Europe 2020 will take place online, with a continued focus on identifying solutions to accelerate travel’s recovery and pursuing new growth opportunities in an unpredictable environment. We’ll provide networking opportunities to meet like-minded attendees and facilitate informative live sessions, breakouts and one-on-one meetings - all in an online platform.

Tourism

3, 9-10 September 2020

Register

SAP Concur

During these times, it is important to bring together a community that can stabilize, transform and reimagine the world of travel. By attending, you will have the opportunity to hear from industry leaders, join sessions on relevant topics, and engage with your peers. Whether you are new to the industry or a veteran, this event will allow you learn about best practices, new adoptions, and what is to come in the future of travel.

Corporate Travel

27 September 2020

8:30 AM EST

Register

WTM

Panelists reveal high level projections from close to 200 industry leaders and academics on what the Wellness Tourism Industry might look like in 2030, what 2,000 plus surveyed consumers are saying about Wellness Travel post pandemic, and what governments and tourism officials need to know to best manage the "new normal.”

Tourism

25 June 2020

2:00 PM BST

Register

RateGain

APMEA, with over 70% of social media penetration, got over 80% of travelers from within the region as per Horwath HTL. Therefore, more than ever before, social media would play a significant role in both increasing engagement, building trust as well as driving revenue for hotels in the new normal.

Hospitality

25 June 2020

7:00 AM GMT

Register

BTN Group

Given the unprecedented changes in recent months, travel managers need to take a close look at their hotel programs to evaluate what had been working, what wasn’t, and what to fix moving forward. As you prepare for the return of travel and 2021 negotiations, learn about the hotel program practices, satisfaction levels and future plans of more than 280 travel buyers who responded to a BTN Group survey conducted on behalf of RoomIt by CWT in April-May. What lessons can you learn from the research findings? In this hourlong BTN Group thought-leadership webinar, hear travel managers and consultants identify how their programs and strategies likely will change as they begin to source hotels for next year and beyond.

Hospitality

25 June 2020

11:00 AM EST

Register

The Hotels Network

COVID-19 has put too many travel plans on hold but markets are beginning to open up again. Are you ready at your hotel? Now more than ever, travel decisions are being made online, and having a clear understanding of your markets, online traffic pathways, and direct channel strategy will be key to making a strong comeback. Join us for an interactive discussion, together with Sojern and special guest Jonathon Liu from GLH hotels. We will be sharing creative tactics and practical examples of how hotels can attract and convert website visitors. What's covered - Effective strategies to drive visitors to your hotel website - How to engage website users to generate more direct bookings - Adapting your online communication during reopening and recovery phases - Live Q&A answering all your questions.

Hospitality

25 June 2020

3:00 PM BST

Register

The Hotels Network

With the impact of the COVID-19 pandemic still being felt across almost every country worldwide, travelers’ needs and expectations have changed completely. While the focus for hotels must be the measures to be implemented for guests on property, it’s important not to overlook the need to adjust the online guest experience as well. Join our live webinar, together with GCommerce, where we’ll be discussing effective tactics and practical examples of how to attract, engage and convert visitors within today's context. What's covered? • How to drive travelers to your hotel website • Tips to engage website visitors and encourage direct bookings • Adapting your communication during COVID-19 • Live Q&A with the experts.

Hospitality

25 June 2020

10:00 AM PT

Register

Travel Daily

Are you tired of watered-down webinars spewing corporate fluff, focused on the lowest common denominator? TD is bringing together 4 amazing speakers for real dialogue on the hottest must-action topics in the Industry. This isn’t about megatrends – this is about actionable insights.

Hospitality

25 June 2020

3:30 AM GMT

Register

Phocuswright

Battleground: The Americas features the most innovative early-stage travel startups from North, Central and South America. This online event is dedicated to bringing promising travel innovators into the limelight to demonstrate fresh ideas in front of potential investors and partners. This free event brings together Phocuswright's unparalleled travel industry network in a virtual setting. One company moves on to present at Summit during The Phocuswright Conference among 1,700 of the most influential leaders in travel.

Investors

25 June 2020

2:00 PM EST

Register

Forbes Travel Guide

What do the world’s most successful Five-Star general managers, chefs and spa directors know? We share 10 key components of leadership that are considered “make or break” in a luxury hospitality environment – with plenty of takeaways for any service business.

Hospitality

25 June 2020

12:00 PM EST

Register

Arival

In this one-day virtual summit, you’ll get exclusive insights on current trends and best practices, and hear from industry leaders across tours, activities, and attractions on the challenges they face – and the decisions they take – on reopening their doors and reviving their businesses.

Activities/Events

25 June 2020

Register

OAG

Airlines are navigating uncharted waters and, not surprisingly, adopted some very different strategies to get their fleets in the air again. We'll look at some of those strategies and assess the reasons why some airlines are choosing to be bolder than others, and we'll be revisiting the topic later in the summer to see what worked. ● Do LCCs have an advantage when it comes to resuming operations? ● What is the future for network carriers? ● Is there any first mover advantage?

Aviation

24 June 2020

8:00 AM BST

View Recording

OAG

Airlines are navigating uncharted waters and, not surprisingly, adopted some very different strategies to get their fleets in the air again. We'll look at some of those strategies and assess the reasons why some airlines are choosing to be bolder than others, and we'll be revisiting the topic later in the summer to see what worked. ● Do LCCs have an advantage when it comes to resuming operations? ● What is the future for network carriers? ● Is there any first mover advantage?

Aviation

24 June 2020

3:00 PM BST

View Recording

CTC

The Corporate Travel Community (CTC) turns its attention to the accommodation sector in this, the fifth digital Masterclass Series. Each fortnight, the series has provided insight for travel management professionals on addressing critical issues as they adapt their travel programmes under the impact of COVID-19, and now specifically for accommodation programmes. The ‘new normal’ hotel programme will require a different approach to managing negotiations and include a variety of additional inclusions. COVID-19 is having a profound effect on the global business travel industry, so what will the hotel sector look like in a post-COVID-19 world? Our Masterclass welcomes representatives from both the hotel industry as well as key corporate buyers who will explore: • COVID-19’s impact on the accommodation sector • Adapting to the new world of hotel programme negotiations • Business traveller sentiment • Spatial and sanitation expectations and cleaning regimes • Duty of care roles and responsibilities • Digital contactless services and new technology • COVID-19 impact on the sharing economy – Stayz, Airbnb etc.

Hospitality

24 June 2020

1:00 PM AEST

View Recording

Web in Travel

On June 24, WiT will gather the world of online travel together. Over six hours, we will blend the best of virtual and the best of content from across our global community, to create a new kind of experience.

Tourism

24 June 2020

5:00 PM GMT+8

View Recording

PhocusWire

The hotel sector is gradually transitioning into a new phase of the coronavirus crisis that will see many properties consider how they can reopen and welcome guests. This will not be an easy task, as budgets are likely to be lower than pre-COVID-19, expectations from customers will be different and there are no guarantees what the “new normal” will be. HSMAI, Sabre and Cendyn are joining forces for a unique webinar with PhocusWire to discuss the implications of this critical period for hotels of all sizes, chain or independent. Key takeaways: • Working with marketing and revenue management to plan your approach, campaigns, rates, promotions, etc. • Managing capacity constraints at your hotel moving forward. • How your RMS can assist with revenue management strategy in the comeback?

Hospitality

24 June 2020

11:00 AM EST

View Recording

Hong Kong Tourism Board

The Hong Kong Tourism Board is proud to present the world’s very first industry forum, joined by world’s leaders to discuss new trends on tourism from Hong Kong to Mainland and from Asia to the world in the post-COVID era.

Tourism

24 June 2020

3:00 PM GMT+8

View Recording

WTM

Chris Wisson, Knowledge Director of Altiant will be presenting a three-part webinar about post-Covid affluent sentiment. The webinar will present exclusive primary data from Altiant's community of validated affluent/HNW Individuals, conducted within the past four months. It will also feature a Q&A session with ILTM's Portfolio Director, Alison Gilmore about luxury travel in 2020 and beyond. The webinar will firstly look at some key data points about how global affluent consumers expect their luxury spending to shift over the next few months, specifically relating to travel. Using data conducted for the Arabian Travel Market 2020, the webinar will then focus in on the Middle East as a luxury travel destination, before concluding with a Q&A session. We hope you can join us for this informative and actionable webinar.

Luxury Travel

23 June 2020

2:00 PM BST

View Recording

ASTA

Hear about Hilton's Clean Stay program. Their newest initiative focuses on the cleanliness that will be visible to all guests. You'll also hear about their latest policy changes and updates to Hilton Honors.

Hospitality

23 June 2020

2:00 PM EST

View Recording

BTN Group

Corporate travel and meetings won't be the same for a while. As the industry looks at an uncertain future, how will travel programs be managed? What safeguards will companies have to put in place; what will corporate travelers demand; and, at least for the short term, how will this all fit into what governments allow? BTN tapped a group of 300 travel buyers to brainstorm recovery strategies and the role of travel managers as employees return to the road. Now's your chance to join that conversation with key industry players, so get your quarantine snacks and coffee, and bring your questions. Travel Policy Priorities After Covid-19 is the focus in this second event in this BTN Town Hall Webinar Series. Organizations are looking closely at their travel policies to understand how they may have to change as business travel recovers. New travel preparation elements like personal protective equipment may need to be included; potentially liability waivers. But buying decisions as well may need to change, with policy guiding buyers away from non-refundable tickets or pre-paid hotel rates. And what about mandates and pre-trip approvals? Will policy strength be a focus and how will it be enforced? In this 60-minute BTN webinar, expert buyers will dissect these considerations and more.

Corporate Travel

23 June 2020

11:00 AM EST

View Recording

CLIA

Participate in this engaging discussion with tourism officials on the island’s experience with travel during the COVID-19 crisis and offer feedback on your experiences and insights with your challenges during this very unprecedented time in the cruise industry. Let’s hold each other’s hand as we seek to relaunch the cruise industry stronger than ever before

Cruise

23 June 2020

1:00 PM EST

View Recording

Institute of Hospitality

The session will start by examining the unique revenue management challenges that Covid-19 presents for the hospitality sector with a specific focus on the difficulties of achieving optimal pricing strategies where we have limited forecasting data, social distancing restrictions and uncertain customer demand. The focus will then shift to considering the revenue lessons we can learn from previous sudden and drastic falls in demand, such as the reactions of the industry to 9/11, SARS and the 2008 economic crash – what would we do again, what would we do differently and how does this situation differ? We’ll end by proposing a range of revenue strategies that you could consider for your business to help optimise demand during the recovery period. There will also be plenty of opportunity to ask questions and exchange ideas.

Hospitality

23 June 2020

3:00 PM BST

View Recording

WTM

LGBTQ+ travellers are set to be one of the first target markets to start travelling again once borders are open. This webinar will help you prepare your business to attract this dynamic segment by giving an overview on recent market developments and the strong relationship between LGBTQ+ tourism and equal rights, while also offering insights into the ways destinations and businesses can work together to gain credibility with LGBTQ+ travellers.

Tourism

22 June 2020

2:00 PM BST

View Recording

ASTA

With our theme released, our agenda is growing every day with education, speakers, and entertainment, which embody all three of these powerful actions. Join this webinar to learn all the happenings at this year's Essential Industry Event for Travel Agency Professionals. From travel business owner, to advisors, to employees, we are offering something for everyone to take away and boost their business. Invite a friend and tune in! ASTA Global Convention 2020 will take place August 25-28 in Washington, DC.

Tourism

22 June 2020

6:00 PM GMT

View Recording

PATA

The PATA Dream to Travel Festival brings together travel trade businesses worldwide to learn, network, and celebrate the power of travel during these challenging times. From Berlin to São Paulo, Vancouver to Bangkok, including tourism boards, travel businesses, industry professionals and key policy makers. Not part of the travel trade? If you share a passion for travel, you’re invited. Whoever you are, wherever you are.

Tourism

22 June 2020

Register

Web in Travel

Aldrin is known in the club scene as “One With Aldrin”, for his signature nights at the legendary Zouk in Singapore as well as clubs all over the world. For as long as he can remember, Aldrin’s been in love with music and while other kids mixed chemicals in a laboratory, he would hide away in his bedroom, mixing music. He believes music unites, heals and celebrates. He’s won numerous awards and recognition – best local DJ in Singapore, Asia’s Number One DJ – he’s been featured on BBC Radio One as well as Singapore’s National Day Parade.

Others

19 June 2020

Listen

ASTA

The countdown to ASTA Global Convention 2020 is on! Are you ready for the trade show? To ensure you maximize your exposure at this year's trade show, join us for a webinar to review the tips and tricks to a successful show experience.

Travel Advisors

19 June 2020

2:00 PM EST

View Recording

PhocusWire

Airline e-commerce projects are reasonably straightforward: a deal is signed; a carrier and its software partner spend months scoping out the product; it's built, integrated and testing takes place; and then it goes live. This is a fairly simplified version, of course, but hundreds of such projects take place each year. But as we know, 2020 has not been a typical year for any part of the industry. OpenJaw Technologies had been working with Japan-based carrier ANA since early-2019 to get a retailing platform integrated into the airline's system. As our guest on InPhocus this week says, coronavirus hit "at the business end of things", meaning teams were scattered in various locations, more often than not in their homes, with deadlines to hit and a launch day approaching. Bryan Porter, OpenJaw's chief commercial officer, tells us about how a project can come together in the midst of the most trying of circumstances. This isn't a test of the product (although that had to take place, as part of the final process), but a test of how teams have to adapt to a new business and social environment. Flying solo on hosting duties this week is PhocusWire's Kevin May.

Aviation

18 June 2020

Listen

Skift

Chris Jones, McCarran International Airport chief marketing officer, discusses the steep drop off in traffic when Las Vegas closed down and how traffic is slowly starting to recover now that many shelter-in-place restrictions are easing. Listen to how McCarran is “betting against the spread” by mandating social distancing, disinfecting public areas, and encouraging mask use

Aviation

18 June 2020

Listen

BTN Group

What questions should I ask my supplier partners to know how they’re preparing to support my travelers post-Covid-19? How do I work with suppliers to solve any gaps so my program is ready when travel resumes? If those questions sound like any you have been asking lately, don’t miss this 60-minute BTN Group Thought Leadership webinar, sponsored by Egencia. Get advice from buyers and an industry consultant on how to best manage your supplier relationships to ensure critical requirements are met and travelers feel safe and confident when business travel resumes.

Travel Advisors

18 June 2020

1:00 PM EST

View Recording

Forbes Travel Guide

Our team has had the incredible honor of visiting properties in more than 70 countries. In this globe-trotting session, we share stories (and lots of photos) from the road, as well as best practices and trends from cultures and regions worldwide. Prepare to be inspired with ideas you can put into practice anywhere you work.

Hospitality

18 June 2020

12:00 PM EST

View Recording

Institute of Hospitality

Join Vandana Dass who will be updating us on the CJRS and what will happen when the scheme closes. What communication you should be having during Furlough, how to bring your staff back to work and what to do about redundancies.

Hospitality

18 June 2020

3:00 PM BST

View Recording

ATTA

As the largest country in Central America, Nicaragua offers unique and unforgettable experiences for visitors looking for something different. From culture, nature, and colonial cities to adventure activities, stunning beaches, delicious food and more. Nicaraguans are characterized by being hardworking, hospitable and very friendly. With 26 volcanoes and countless natural destinations, travelers can discover rivers, lakes, and natural jungles all the way from the Caribbean to the Pacific Coast. With a wide assortment of landscapes and habitats that allow for many types of vegetation and animal species to flourish, Nicaragua is proud of its tremendous ecological diversity offering more than 70 unique eco-systems. In Nicaragua you will discover 7% of the world’s biodiversity. Join this destination showcase webinar to learn why Nicaragua is considered “the lungs of Central America”.

Activities/Events

18 June 2020

4:00 PM UTC

View Recording

PhocusWire

• How have company chiefs dealt with the coronavirus outbreak? • Where are the biggest pressure points in their businesses and the wider industry that might still emerge? • How might particular brands and markets evolve to meet the new set of circumstances that they and travelers find themselves in? Important questions for industry leaders to address in troubled times for one of the biggest business sectors in the world. The next guests on the New Reality With... series are Jamie Wong and Erik Blachford, partners at Narrative Fund, a U.S.-based early stage investment fund in consumer technology companies.

Investors

18 June 2020

4:00 PM EST

View Recording

IATA

This second webinar on the Industry Restart focusing on System Capability features IATA leading experts who will target topics on slots and ensuring that schedules, as well as services provided to airlines throughout the aviation supply chain, can support the safe restart of operations without delays.

Aviation

18 June 2020

2:00 PM CET

View Recording

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow Join us for a fireside chat with industry experts as they discuss: • Impact of COVID-19 on Travel and Hospitality sector of India • Learnings from other markets and expected phase wise development • Coping strategies & best practices to follow • Managing stakeholder and employee expectations • The Next Big Thing

Tourism

18 June 2020

6:30 AM GMT

View Recording

SATTE

Globally, the gameplay for most of the tourism board and destinations is to harness the potential of domestic tourism to restart and revive the sector. Major think tanks have reiterated that domestic tourism does usually recover before international tourism. According to the WTTC, ‘Travelling in the New Normal’ rests on critical steps and coordinated actions adopted by destinations. Tourism boards and destinations will have to work on new standards and protocols to rebuild trust and confidence which will help in recovering from the crisis. With the opening of transportation, supported by the ease of travel advisories, travellers will carefully select destinations to unwind themselves. Destinations that are within the reach of safe driving distances will emerge as a major draw in the first phase of reopening of tourism. Travellers are looking to travel to safe zones where there is utmost hygiene and safety protocols in place. State Tourism Boards need to turn their existing marketing strategy upside down to influence these travellers. Are State Tourism Boards ready with a proper, directed targeted marketing strategy to instill confidence among the travellers? Some State Tourism Boards are established in domestic market but they also need to tweak their strategy to suit the condition. Few states which were totally dependent on inbound needs to be prepared to run this race. In the new normal phase, states with huge investment won’t be the market mover, but states with out-of-the-box marketing can recover fast.

Tourism

17 June 2020

6:00 AM GMT

View Recording

CAPA

Picking up from previous post-COVID Outlook Masterclasses with leading airline CEOs, the next CAPA Masterclass sets out to distil some of that wisdom and add in some science (and art) by laying out CAPA’s new Airline Capacity Projection Model. Applying the Model to various markets across the world offers some unique insights into where the domestic and international growth hotspots might be – or not. By applying the Model in a comparative way to the different markets, some useful guidelines begin to appear. This Masterclass will be dedicated to Asia Pacific and European country markets, where contrasts are often extreme. In the latest Masterclass we leverage off the expertise which drives CAPA’s world renowned analysis, hypothesis and prediction to cut through the noise and answer your questions and concerns. Hear directly from CAPA Chairman Emeritus Peter Harbison who will set the scene with CAPA’s Global Aviation Outlook, including an update on his bold prediction that without proper assistance many airlines would be driven into technical bankruptcy as a result of COVID-19. Hosted by Peter Harbison, the Masterclass will also feature a selection of CAPA’s team of analysts including: Lori Ranson, Senior Analyst - Americas; Jonathan Wober, Chief Financial Analyst; and Richard Maslen: European Content Editor.

Aviation

17 June 2020

10:30 AM GMT

View Recording

PATA

With more than 40 years of experience in providing specialized travel health solutions, Robin Ingle, CEO, Travel Navigator™ and Novus Health®, provides an insightful overview of insurance business, from his experience in the industry to how technology can transform its future. Apart from the business talk, this episode also features how he takes part in film production, what he does during the quarantine period, and his inspirational remarks for tourism professionals. - See more at: https://www.pata.org/podcast-travel-to-tomorrow-ep-6-robin-ingle/#sthash.Qn9DOpwA.dpuf

Tourism

17 June 2020

Listen

Travel Weekly

Your clients’ favorite all-inclusive is ready to welcome them back for a safe and unforgettable getaway. Join Sabrina Cendral, Club Med’s SVP of U.S. Sales and North America Marketing, as she shares with you the following exciting updates: • Safe Together, Club Med’s new resort-wide hygiene & safety initiative • Resort reopening details • New Policies, including free cancellations • The Latest Promotions for your clients, groups, and more

Tourism

17 June 2020

2:00 PM EST

View Recording

Institute of Hospitality

As an industry we have all been affected by such a unique situation where the future is seemingly unknown. Amber Staynings, Founder of Bums on Seats looks to answer one of the many key questions you may be facing as an Operator. How can fewer bums on seats still be profitable for your business? Living in a new world of social distancing and uncertainty, Amber highlights an adaptable plan of action for any bar, restaurant or pub to focus on, explaining how crucial pre-booked sales will be to business operation, consumer safety and your bottom line.

Hospitality

17 June 2020

3:00 PM BST

View Recording
HSMAI ROC@HOME LIVE Virtual Event

HSMAI

HSMAI’s ROC is the premier event for hospitality revenue optimization professionals. In response to the unique challenges of 2020, HSMAI regions around the world are proud to present ROC@Home Live — a day-long experience designed to set the stage for recovery. Neither a virtual conference nor a replacement for HSMAI’s in-person ROC programs, ROC@Home Live is an opportunity for hotel revenue professionals to reset, refocus, and reenergize, with an exclusive toolkit to guide engagement with your team and regional live expert sessions. Make revenue recovery your top priority by joining a global community of hospitality leaders for ROC@Home Live.

Hospitality

17 June 2020

02:00:00 GMT

View Recording

Aviation Week Network

Airlines are in the buyers’ seat. We examine what this means for MROs and suppliers, including contracts and pricing.

Aviation

17 June 2020

10:00 AM EST

View Recording

IATA

Following the issuance of the CART recommendations this webinar will focus on passenger process that will support the safe reopening of markets. Hear from IATA and ACI experts cover timely topics including fitness to fly, the airport experience, onboard experience and sanitization and cleaning.

Aviation

17 June 2020

1:00 PM CET

View Recording

WTM

If there is one word that describes travel, it is freedom. This story changed with the global quarantine. Control and constraint has defined our lives for the past three months. How can we move from being put into a corner to turning a new corner in strategic insight in travel? In this panel discussion we will reflect on how we have used Blue Ocean Strategy to create innovative travel & tourism offerings and explore how to apply these proven and practical frameworks and methodologies to create the next generation of travel.

Tourism

16 June 2020

2:00 PM BST

View Recording

Web in Travel

At WiT 2009, themed “Tough Love” because the world was coming out of the global financial crisis, Ho Kwon Ping, known for not pulling his punches, called out of the rise of China and the clash of civilisations. A decade later, we revisit him in his home in Singapore to catch up with him on how he thinks Covid-19 will further change the state of play between East and West, what ASEAN should do to save its tourism industry, how this crisis will forge the next generation of leaders in Asia and the terrible dilemma of tourism.

Hospitality

16 June 2020

Listen

CLIA

Join us for an informative webinar about Scenic Group. Scenic Luxury Cruises and Tours has more than three decades of experience creating unforgettable handcrafted journeys for our guests with itineraries to more than 60 countries around the world. Scenic and its sister company, Emerald Cruises are recognized as leaders in the industry.

Cruise

16 June 2020

1:00 PM EST

View Recording

IATA

The COVID-19 crisis is showing just how valuable air cargo and supply chains are. Equally, it has shown how fragile supply chains can be. Listen to expert insights on what emerging from the crisis looks like and what an industry blueprint could look like. We will cover topics from digitalization, emerging technology, and new business processes.

Aviation

16 June 2020

1:30 PM CET

View Recording

BTN Group

Even before Covid-19, the hassle of unused tickets left in corporate travel management platforms was extraordinary. Various factors, including keeping track of multiple unused tickets on multiple airlines, phone calls with long wait time, and expiration dates have driven business travelers to often ignore unused ticket credits. The current situation has now exacerbated this issue with millions of dollars in what amounts to prepaid travel on the table. As business operate in a leaner global economy going forward, it is more important than ever to book cost-consciously and ensure that no company budget is wasted. Learn how to optimize the value of your virtual stack of unused tickets and multiple waiver policies in this 45-minute BTN Group In the Know webinar, with content sponsored and developed by TripActions.

Corporate Travel

16 June 2020

1:00 PM EST

View Recording

Flywire

Few industries have been hurt by COVID-19 as much as travel, and the industry’s ability to bounce back depends largely on one thing: consumer willingness to travel again. Flywire is preparing to release a new research report detailing the results of an independent survey of travelers across the globe. The interactive report looks at how leisure travelers have responded to the recent crisis and their future plans to travel again. Register for this live webinar today to be the first to see the results when the report is released on June 16. We’ll review some of the key findings and discuss the results with a panel of travel industry professionals.

Tourism

16 June 2020

11:00 AM EST

View Recording

Institute of Hospitality

Lolly is a digital commerce business – constantly striving to make improvements and expanding its offering of affordable, flexible PoS, self-serve, payments and loyalty. The team is dedicated to searching for new technological solutions for today’s busy hospitality provider. In this webinar, CEO Peter Moore will address the new technologies coming through and what solutions hospitality providers should be putting on their radar for the decade ahead.

Hospitality

16 June 2020

3:00 PM BST

View Recording

Web in Travel

As the business world goes through its biggest transition with Covid-19, we turn the spotlight on growth sectors such as FinTech, MedTech and E-commerce, to see how the business events world can ride on this wave of change. What are the trends driving change in these sectors? Where are the opportunities for business development and growth? What role do business events play in these sectors’ needs to communicate and collaborate, and build commerce? How can event organisers tap into these emerging verticals, and how can they adapt their services in a Covid-19 world?

Others

16 June 2020

5:00 PM GMT+8

View Recording

PhocusWire

The fundamental nature of corporate travel management is changing. The traditional process of policy creation and implementation through preferred booking channels has changed due to foundational behavioral changes in the way business travelers plan and book travel. Even as smaller companies and less frequent travelers embrace the concept of travel policy, the way policy is created and enforced has permanently changed. This webinar, produced by TripActions, UATP and Phocuswright, will provide insights into how business travelers shop, book and pay for travel, and the impact on corporate travel policy.

Corporate Travel

16 June 2020

11:00 AM EST

View Recording

IATA

This first webinar on the Industry Restart focusing on System Capability will target the topics of airline personnel and airline readiness and measures in place for when operations resume. Listen to expert insights that will cover topics such as operational crew and maintenance staff licenses and training, airworthiness and maintenance of a parked aircraft, fuel contamination, IOSA / ISAGO issues and Insurance.

Aviation

16 June 2020

1:00 PM CET

View Recording

Travel Weekly

We continue our series of conversations with some of the masterminds of the all-inclusive industry. We invite you to join us as we gather your all-inclusive industry leaders for a brainstorming session on some best practices for re-engaging your customers and hear their take on your mutual business moving forward.

Tourism

15 June 2020

2:00 PM EST

View Recording

PhocusWire

• How have company chiefs dealt with the coronavirus outbreak? • Where are the biggest pressure points in their businesses and the wider industry that might still emerge? • How might particular brands and markets evolve to meet the new set of circumstances that they and travelers find themselves in? Important questions for industry leaders to address in troubled times for one of the biggest business sectors in the world. The next guest on the New Reality With... series is Maud Bailly, chief digital officer at Accor, one of the most high-profile hospitality brands in the world.

Hospitality

12 June 2020

11:00 AM EST

View Recording

PhocusWire

Tours, activities and attractions are at the sharp end of figuring out how to recover from the coronavirus pandemic. They are, at least in the leisure segment of the travel industry, often the reason why people travel in the first place. But for many of those that are located in countries that are able to start reopening, they are realizing that it's hard having to grapple with issues around hygiene, social distancing and, of course, attracting visitors. Luuc Elzinga, president of Netherlands-based Tiqets, which takes bookings for big-ticket attractions around the world, joins us on the latest episode of InPhocus to talk about the issues that many suppliers are facing. We also get into the tactics that attractions are using to market to new audiences (essentially, domestic and local customers) and the on-site challenges that need to be addressed. Hosting this week's episode are Alice Jong of Phocuswright and PhocusWire's Kevin May.

Activities/Events

11 June 2020

Listen

PhocusWire

PhocusWire's Global Startup Showcase, presented by Phocuswright Innovation and WiT, brings together an expert panel of investors and startups to shed light on the future of investments, how startups are navigating the crisis and more.

Investors

11 June 2020

9:00 AM EST

View Recording

PATA

During this webinar, you will learn about the tourism marketing strategies and practical examples that different companies have implemented during the COVID-19 pandemic, which will provide you with insights for your own business’ strategy. The webinar will provide an overview of the latest Chinese tourism marketing updates. It will explain the different marketing strategies, latest technologies and action points needed to attract the Chinese market. Apart from that, the webinar will also look beyond the Chinese market to show examples of other regions and their marketing strategies amidst COVID-19. What you'll learn: - Latest update for China outbound tourism marketing - Content creation and promotion for the Chinese market - Sales channels for the Chinese market - How to welcome Chinese visitors as travel restrictions ease - Case studies and interesting examples from other regions of the world.

Tourism

11 June 2020

8:00 AM GMT

View Recording

Forbes Travel Guide

When it comes to sweeping guests off their feet, we assume we need to pull off grand gestures. But instead of thinking big, what if we think small? We will share creative ways staff members have wowed guests through a healthy obsession with the details.

Hospitality

11 June 2020

12:00 PM EST

View Recording

Institute of Hospitality

Patrick will be talking you through “WHY” the platform was created, “WHAT” work they have been doing so far and “HOW” they plan to positively impact the culture of the hospitality industry! Walking you all through the process of providing preventative and holistic approaches to working on the mental and physical health of the people inside of the industry. Patrick will finish off with an invitation to connect individually and create a working relationship going forward.

Hospitality

11 June 2020

3:00 PM BST

View Recording

ATTA

Covid-19 is a huge challenge for everyone, particularly in the travel business, but we are up to it—if we know how to manage fear, stress, and the mind that creates them. This two hour interactive webinar shows how to do that. The Calm in the Storm training, led by stress management leader Joe Robinson, helps you navigate change, uncertainty, and stress in the new normal as well as manage demands of the job and life that push our buttons. Turn off the false danger signal of stress, and the stress response stops in four minutes. The program gives you tools to manage reactions and emotions at the center of the stress cycle. Since our thoughts are what generate stress, you learn how to reframe the false stories of stress and think before you react. You learn key stress-reduction techniques as well as strategies to work more effectively, from reducing time urgency to better boundaries. We all have, not just a physical immune system, but a psychological one. This program shows how to activate it through the science of optimistic explanatory style, the engine of resilience.

Activities/Events

11 June 2020

3:00 PM UTC

View Recording

Hostelworld

• Latest Customer Survey Insights: their thoughts and their next destination • Latest Update & News from Hostelworld

Hospitality

11 June 2020

7:30 AM GMT

View Recording

WTM

The Covid-19 crisis has turned the travel and tourism industry into the world's biggest start-up as companies in the sector have to restart from a baseline of zero. How will tour operators cope with this unwanted reboot and will it be those that have engaged openly with their customers during the crisis that will emerge as survivors?

Travel Advisors

11 June 2020

2:00 PM BST

View Recording
Hotelier Summit 2020 Virtual Event

Hotelier Summit

It is often difficult to meet the right people at the right time. To overcome these challenges, we bring together all the stakeholders involved in the decision making process together under one roof - Decision Maker, Specifier, Influencer Model. • Hotel Owners/Developers with existing hotel properties and/or those who are building new hotels • Architects & Interior Designers from the region’s leading firms • Technical Services, Engineering, Procurement, IT, Development professionals from the Brands • All types of Consultants who are involved in hospitality projects • Procurement experts from FF&E and OS&E • Suppliers / Solution Providers.

Hospitality

11 & 12 June 2020

View Recording

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow. Join us for a fireside chat with industry experts as they discuss: • What are the changing parameters on travel from consumer POV? • How delivering experiential travel can drive a rate premium? • How to activate and focus on Profit maximization mode? • Brands in today’s time have been as much impacted on business like the independent in terms of business loss. How Preferred is looking at the recovery road ahead?

Tourism

11 June 2020

9:30 AM GMT

View Recording

Skift

While the ability to make travel plans has ceased during the spread of Covid-19, the role of the travel advisor and ability to forge trust with travelers is as important as ever. In these uncertain times, travel advisors have been a source for accurate information on travel restrictions, options for future travel, including postponement or cancellation, what insurance options may be important to be prepared when abroad, and understanding the needs of customers as the industry works to shift in response. Join Skift editors and research analysts, along with leaders from travel agencies and travel management companies, as we discuss how the industry can be prepared for recovery and what travelers will need to regain confidence post-crisis.

Luxury Travel

10 June 2020

11:00 AM EST

View Recording

ASTA

You’re new to ASTA and probably thinking, “I’m a member, now what?” Join the ASTA membership team for this interactive webinar that will get you acclimated to your membership. We will show you how to maximize your ASTA affiliation, showing you how to navigate the resources, tools and programs that are now at your fingertips. We want to make this as personal and as relevant as possible so don’t be surprised if we ask you a few questions about yourself and your agency.

Travel Advisors

10 June 2020

2:00 PM EST

View Recording

IATA

This webinar will consider the potential liability of airlines to passengers under the Montreal and Warsaw Conventions COVID-19 infection onboard aircraft and while passengers are in airports. It will consider mitigation that might be taken in respect of any such liability, including a review of relevant ICAO and WHO Regulations, and IATA guidelines and practices; and will address the relevance/use of the US doctrine of federal pre-emption in this context.

Aviation

10 June 2020

2:00 PM BST

View Recording

CTC

The Corporate Travel Community (CTC) is proud to present our fourth digital Masterclass Series: Towards the ‘new normal’ travel programme to our valued CTC members and the broader corporate travel industry. Each fortnight, the series will provide insight for travel management professionals on addressing critical issues as they adapt their travel programmes under the impact of COVID-19. COVID-19 is having a profound effect on the global business travel industry, more than any previous event. After weeks, even months following social distancing guidance and restricted to our homes most regular travellers will be eager to get back into the real world but what will managed travel look like as the industry comes out of this pandemic? Our masterclass welcome ATPI, Global Board Director, Peter Muller and an array of leading corporate travel buyers globally to discuss: The future of managed travel; • How will technology drive efficiency in a post COVID world? • Client expectations; • NDC is going in 2020/21; • Evolving and adapting business travel to meet the needs of the new traveller; • Technology enhancements to watch out for. Buyers of Travel and Custodians of Corporate Travel programmes are welcoming relevant information to aid them in navigating today’s unchartered waters. We welcome you to register for this and upcoming CTC Masterclasses as we delve into each of these topics in more detail and welcome a fresh cast of industry experts to share their experiences.

Corporate Travel

10 June 2020

1:00 PM AEST

View Recording

Aviation Week Network

Assessing what the engine leasing market will look like as the market recovers from the COVID-19 pandemic including the competitive landscape for lessors, spare engine supply/demand and material pricing. What’s the outlook for green-time engines?

Aviation

10 June 2020

10:00 AM EST

View Recording

WTM

One thing is for sure, no one is thinking that the world will return to how it was pre- the Coronavirus pandemic. There will be a ‘new-normal’. We don’t yet know what form this will take but with ongoing social distancing and many people having lost their jobs, travel and tourism will suffer at least as much as any other industry. There will be a significant reduction in the number of people who are prepared to or can afford to travel. Thus, it will be vital for travel and tourism players to harness latest developments in technology to both operate at maximum efficiency and attract those customers that are willing and able to travel. Next generation technologies such as Artificial Intelligence, Chatbots, Voice Search and the Internet of Things will all have a role to play. In this webinar, you will hear from three leading-edge speakers who will give you their expert insights into their particular areas of expertise and how to harness technology opportunities in a post-viral world. Joel Brandon-Bravo, Vice President of Travel and Digital Solutions, TransPerfect, will be discussing the use of AI-driven, machine learning chat bots and translation platforms to cost-effectively manage customer service queries and attract more customers from across the globe. Jean Noel Lau Keng Lun, Vice President Product Management, Accor will talk about how digital and physical technologies can be (and is being) applied or re-purposed towards safe guest-welcome in Accor’s hotels. Robert Gray, Chief Technology Officer, Topflight Travel Group, will discuss using the latest software development techniques, artificial intelligence and pervasive connectivity to maximise efficiency in tour operations, including internal operations such as call centre efficiency, CRM and connectivity to external suppliers.

Tourism

10 June 2020

2:00 PM BST

View Recording

PATA

With a global pandemic impacting travellers and tourism businesses around the world, Travel To: Tomorrow provides a dose of imagination, insight and inspiration for navigating a path forward. In this podcast series, PATA CEO Dr Mario Hardy talks to prominent speakers, leading futurists and industry pioneers to define the emerging future of the travel and tourism industry. Episode 5: Alicia Garcia Herrero With the current pandemic crisis, the tension between China and the US, and the upcoming US election, Dr Mario Hardy and Alicia Garcia Herrero, the Chief Economist for Asia Pacific at Natixis, take into account the ongoing issues globally and discuss their impact on the financial market as well as provide the outlook for the future.

Tourism

10 June 2020

Listen

RateGain

RateGain, IQ Sales, Mervis Group, Hotel Dog and Bookonlinenow bring to you an invite only webinar that will give you an exclusive chance of knowing about the state of Baltics & Eastern European market and how to navigate through the unchartered waters of COVID-19 for a #BetterTomorrow. Join this webinar to know: • The latest news and current happenings in the market • Distribution landscape changes: Diversification, Content, Renewals and Technology • Crafting an engaging guest experience with hospitality technology • Relevant coping strategies and best practices to increase direct bookings • Reopening Preparations: How hotels can plan for short-term activities to achieve the mid to long-term vision?

Hospitality

10 June 2020

11:00 AM CET

View Recording

Skift

Bombardier exits the commerical aviation market, and Mitsubishi considers what comes next with the MRJ. Aerospace journalist Jon Ostrower of The Air Current joins host Madhu Unnikrishnan to explain what he calls the rapidly moving tectonic plates in the airframer world.

Aviation

9 June 2020

Listen

CLIA

It’s time to embark with Avalon on a choice of 80 cruises on 10 rivers through 20 countries in Europe, Asia, and South America. No other fleet of river cruise ships offers travelers a view of the world like Avalon Suite Ships®, featuring Avalon Panorama Suites SM, with the widest-opening windows, the industry’s only Open-Air Balcony, SM and beds facing the incredible views. Join us as we share tips and tricks to help you grow your business in 2020 and beyond!

Cruise

9 June 2020

1:00 PM EST

View Recording

Web in Travel

From a stellar 2019 in which the only thing to worry about was how to deploy the right technology for a changing customer, corporate travel has been dealt a triple whammy – the stoppage of travel, a looming economic recession and limitations on the travel journey, when we can travel again. This episode, moderated by corporate travel veteran and travel tech evangelist, Johnny Thorsen, will examine the sector from several perspectives. How are corporate clients rethinking their programmes and health and safety protocol as they pick up the threads of their business? How are travel management companies rethinking their tech stack for a new tomorrow? Will data, unmanipulated by the human hand, become even more critical in decision-making? How will new tech tools enabling trip planning in fresh ways change the game? It is clearly time for every player in the corporate travel chain to rethink their place and to ask hard questions. This panel will do just that.

Corporate Travel

9 June 2020

2:00 AM UTC

View Recording

RateGain

Digital Media permeate the everyday lives of travelers. Due to the COVID-19 pandemic, it has become critical to focus on the brand recall and hospitality re-launch with the help of digital essentials. Join our webinar to learn from the leaders about the best practices of the digital relaunch strategy for hotels.

Hospitality

9 June 2020

11:00 AM CST

View Recording

Institute of Hospitality

Join a conversation between Professor Peter Jones and Professor David Foskett. Key points of the conversation being a focus on the radical changes now taking place, whether or not these will be permanent changes and how these changes will impact on hospitality in the future.

Hospitality

9 June 2020

3:00 PM BST

View Recording

Aviation Week Network

Join us for a two-part Webinar Series focusing on the damage COVID-19 has caused in aircraft finance markets, to aircraft owners and what the implications are to the other parts of aviation. Airlines have long depended on the steady traffic growth and long-term value retention of aircraft to allow them to finance their fleets. COVID-19 has changed both of those fundamentals. So, aircraft finance is rocked to its core. Airline counterparty credit issues are rampant. Demand for both new builds and redeployments of off-lease or defaulted aircraft is virtually gone. How will restructuring, refinancing and deliveries get funded?

Aviation

9 June 2020

11:00 AM EST

View Recording

PhocusWire

The global hotel industry is facing unprecedented challenges and uncertainty in the aftermath of the COVID-19 outbreak. Which regions will recover first? Will there be a significant shift in traveler expectations? How should hoteliers navigate consumer behavior and fluctuating market demand? To find answers, experts from Amadeus and HSMAI conducted extensive industry research to support hoteliers with key considerations when building and launching a crisis recovery plan.

Hospitality

9 June 2020

11:00 AM EST

View Recording

TravelAge West

Melbourne, Australia-based Jenny Gray is a senior product manager at Intrepid Travel, which offers more than 1,000 adventure travel itineraries all over the world, including on all seven continents and in 120-plus countries. Gray caught the travel bug long before she began working at Intrepid about 10 years ago. Born in Sydney, Australia, she spent much of her childhood living and attending an international school in Fiji — a beloved place that taught her to celebrate diversity. After working at a ski vacation wholesaler in Australia, she next moved to London for a job at Exodus Travels. Then, Gray says, she was “in the right place at the right time,” as Exodus Travels and Intrepid Travel merged. Back to Australia she went, taking on Intrepid’s role of regional product manager of the Middle East and Africa. In this episode of Humans of Travel, Gray shares why she championed the tour operator’s female-led range of Women’s Expedition Trips, which was launched in 2018 on International Women’s Day. The product is near and dear to her heart. She also opens up about an ongoing challenge in her personal life: battling infertility, which was followed by a devastating miscarriage late last year. She hopes that by sharing her story, other women facing the same challenges will feel less alone.

Travel Advisors

8 June 2020

Listen

Skift

Oyo has been in the eye of the storm for the last year, for many reasons Skift has covered over time. But with coronavirus shutting down a big part of its business in India, China, and other countries, the acceleration of its troubles have continued. Through it the charismatic founder and CEO Ritesh Agarwal has been front and center in making sure the high-profile company survives this, through instituting various cuts and financing moves. The company now says it has enough money for next three to four years and has no plans to exit any of the 80 markets it is in.

Hospitality

6 June 2020

Listen

Genre Hotels

Genre Hotels will host another amazing Hospitality Mastermind Webinar with Jessica Blotter, CEO and Co-Founder at Kind Traveler. Jessica will expand on "The Future of Travel is Sustainable".

Hospitality

6 June 2020

1:00 PM PT

View Recording

Arival

Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently. Learn from the experiences of four entrepreneurs who have re-invented themselves for now and into the future.

Tourism

5 June 2020

11:00 AM EST

View Recording

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow Join us for a fireside chat with industry experts as they discuss: • How should corporate travel managers prepare for recovery? • Will Corporate travel face increased competition from OTAs? • How would 'Duty of Care' change in the new normal? • Processes that corporate travel companies are implementing to ensure safety and hygiene • Bleisure - Life saver or a dying trend from the Pre-covid world.

Corporate Travel

5 June 2020

10:30 AM GMT

View Recording

Aviation Week Network

The drastic effects of COVID-19 on aircraft demand have been well reported. But what is the long-term structural impact on airline networks, and how does that change which type of aircraft will be in demand when better times return? With Boeing’s NMA dead for now, what key product decisions will air framers face to remain competitive in the long run? And can Embraer survive on its own? London-based aerospace analyst Sash Tusa joins Aviation Week editors to discuss the paths forward for commercial aerospace.

Aviation

5 June 2020

10:00 AM EST

View Recording

MG Group

What Indonesian Travel agents should do to grow and win during the coming recovery?

Travel Advisors

5 June 2020

2:00 PM GMT+7

View Recording

Web in Travel

As Australia slowly awakens, so is Luxury Escapes, the company that grew out of packaging luxury hotel experiences for Australian customers and, in the last seven years, has cast its net wider to Asia. Like other travel companies, it too had to deal with a crisis of cancellations and change requests but its ability to move quickly to a self-service model with its “My Escape” feature helped cushion it from a worse impact, and its roots in the “Buy Now, Book Later” product line has also meant that even in the depths of the crisis, it was able to get bookings and payments with its built-in flexibility.

Luxury Travel

5 June 2020

Listen

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org In the final episode of series one, Episode 12 provides concrete evidence of how our situation is evolving. Olivier Ponti, VP Insights of Forward Keys will take us through a session on #FactsnotFear A Real Time Insight into the Current Trends.

Tourism

4 June 2020

6:00 AM GMT

Listen

Viator

Learn how to make your company and experiences stand out in a crowded space (both online as well as locally). We'll discuss how to make your brand and voice representative of who you are, what you offer and something that would be recognized and compelling to travelers.

Activities/Events

4 June 2020

3:00 PM GMT

View Recording

PATA

From early January 2020, the COVID-19 is dramatically impacting all players of the travel and tourism ecosystem, with various levels and consequences for destinations. Among must-track indicators for DMOs (bookings, post-crisis visitation recovery, Professionals’ opinions, etc.), the overall ‘sentiment’ shared on global social web channels is focal to monitor as reflecting both the state of opinion related to travel and tourism in overall (optimism, pessimism, growing issues and concerns) and the virality and impact of the crisis on specific destinations’ attractiveness. TCI Research is mobilised to help DMOs monitor the COVID-19 impact on their destination brand reputation, so as to start planning the expected rebound with appropriate branding efforts. The TCI Destination Data Recovery Kit includes notable insights on destinations’ brand reputation content to restore and set priority markets to address. During this webinar, TCI will share key insights from its social listening tracker (TRAVELSAT Sentiment Index) and analyse the COVID-19 impact on Asia Pacific reputation built from web social conversations at large that can alter destinations’ attractiveness. The focus of this webinar includes: • What drives COVID-19-related social conversations about travel & tourism in overall (concerns, growing issues, post COVID-19 sentiment drivers)? • How is the sentiment toward Asia Pacific destinations impacted by the crisis? What is the trend from the beginning of the crisis? Compared to other regions? • Which markets are mostly at risk as massively exposed to negative stories? • What tourism verticals’ e-reputation in Asia Pacific has been mostly damaged (airports, hospitality, cruise, airlines, cultural, entertainment, events, MICE)? • Examples of specific Asia Pacific destinations’ brand impact. • Key vigilance points to watch/address about destination brand attractiveness, to be considered for planning a successful rebound.

Tourism

4 June 2020

2:30 PM ICT

View Recording

ATTA

Join Shannon Stowell, CEO of ATTA, for a live Campfire Chat with Jim Gilmore, a leading expert on creating customer value through experiential marketing and co-author of The Experience Economy. As services are increasingly becoming commoditized, learn about creative ways to encourage customers to spend their time and money on experiences—memorable events that engage them in an inherently personal way. Let us know what advice will benefit you most by submitting a question in advance to help guide the discussion. The new ATTA Campfire Chat series brings inspiration and vision from dynamic thought leaders whose areas of expertise inform and guide the adventure travel industry. Along with other efforts to regularly engage the global ATTA community in your remote settings, these short virtual interviews hosted by ATTA executives are designed to provide a brief but thoughtful reflection on issues you are facing now that will affect tourism tomorrow.

Activities/Events

4 June 2020

4:00 PM UTC

View Recording

Web in Travel

In unity with Travel Weekly, WiT is bringing its “Postcards From Asia” column into an event to update audiences in the Americas on the latest happenings in Asia as parts of the region emerge from Covid-19 lockdowns. From China and Hong Kong to Thailand and from hospitality to tours and activities, and cruises, this panel will delve into the green shoots taking root as travel slowly recovers. It will look at the processes being taken to win traveller confidence, the efforts being taken by industry players to restart their businesses and lessons that can be gleaned from the region.

Tourism

4 June 2020

1:00 PM UTC

View Recording

MG Group

“There is No New Normal” Chetan KAPOOR, founder of VIDEC and Brett Henry debate 3 of the hottest current topics in the recovery and we are keeping score.

Tourism

4 June 2020

2:00 PM GMT+7

View Recording

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow Join us for a fireside chat with industry experts as they discuss: • Impact of COVID-19 on Travel and Hospitality sector of Asia Pacific • Learnings from other markets and expected phase wise development • Coping strategies & best practices to follow • Managing stakeholder and employee expectations • The Next Big Thing

Hospitality

4 June 2020

10:30 AM GMT

View Recording

RateGain

RateGain understands that during this hour of crisis, every hospitality and travel professional is looking for leveraging insights from leaders and industry experts re-strategize, re-orient and overcome the setback due to COVID-19 and plan ahead. With Europe and China showing signs of recovery and positive demand indicators, it is important that Tour Operators in the European region are prepared to create a #BetterTomorrow for business growth and generating traveler trust. Join to hear European Travel and Hospitality Experts Discuss: • With the threat of recession looming globally, how can travel industry Re-orient, Restructure and Rebuild? • How does the shift in segments and source markets change the approach for Tour Operators? • Evolving Travel Booking Journey in the New Normal: Shift in search and/or booking behavior • How can technology help hotels find the right tour operators to boost demand? • Scaling back ancillary offerings : How to adapt a short term and long term strategy • Aspirational content: Importance in boosting in Domestic Leisure travel and Corporate travel • Evolving Relationship between Tour Operators – Hotels in the post COVID era

Travel Advisors

4 June 2020

11:30 AM CET

View Recording

Forbes Travel Guide

Service from the heart means intuitively tapping into a guest’s emotions. Learn key ways to create emotional connection with guests, why your steps-of-service checklist might be holding you back, and how to move to the next level of guest service by honing your emotional intelligence.

Hospitality

4 June 2020

12:00 PM EST

View Recording

Institute of Hospitality

What should hoteliers be doing now to prepare themselves for recovery in the future? What will recovery look like and how will we know it’s coming? Join industry-expert James Bishop, Senior Director of Global Demand Partnership at SiteMinder, as he provides hotels with actionable advice supported by over 20 years of industry experience and trusted SiteMinder data. This webinar will cover: SiteMinder’s COVID-19 Toolkit • Global hotel booking trends and what they really mean for UK hoteliers • Domestic travel • Frequently asked questions from hotels

Hospitality

4 June 2020

3:00 PM BST

View Recording

Aviation Week Network

The Pentagon’s Space Development Agency (SDA) is finally gaining traction and seeking pitches for its architecture of satellites that can fulfill military objectives for communication, navigation, missile warning and tracking. Eventually, the agency may send thousands of satellites into orbit. But what is that constellation going to look like? What are the risks ahead? If the U.S. is buying thousands of satellites, how does that change its military strategy? And how might that affect how the commercial industry uses space? SDA’s Director, Derek Tournear, joins Aviation Week Network to discuss these questions and how his organization is likely to transition into the fledgling Space Force.

Aviation

4 June 2020

10:00 AM EST

View Recording

Skift

Covid-19 claimed its latest airline victim with the bankruptcy of Latam. Just how did one of the largest and most successful airlines in Latin America land in such dire straits? And what does its bankruptcy filing mean for Delta, which has a significant investment in Latam, and for connectivity in South America? Join Skift Airline Weekly’s editors as they hash out what happened and for when they think shorthaul traffic might start to rebound.

Aviation

3 June 2020

Listen

CLIA

Learn about the new Silver Origin and our voyages to the Galápagos Islands!

Cruise

3 June 2020

2:00 PM EST

View Recording

Web in Travel

The lights have come on in China. Travel is on the move, albeit slowly. But there’s more positivity around than say, a month ago. In this episode, we catch up with four dynamic women entrepreneurs and business executives who have been battered by the storm, have more than survived and are now leading the charge to spark the early stages of recovery in their respective sectors. From flights to private accommodation and startups, as well as insights into the Chinese KOL (Key Opinion Influencers) segment, they will share the current trends they are seeing on the domestic travel front, and how and when they see the first wave of outbound travel from China happening.

Tourism

3 June 2020

8:00 AM UTC

View Recording

Condusiv Technologies

“Help! I just deleted a file from the network drive!” That’s a support call any IT professional knows all too well. Recovering that file from backup can be a support pain, even if the user knows the exact name and location of the file, and precisely when it was deleted. Without that information, it can be a nightmare. Undelete eliminates the pain and the nightmare. Customers use Undelete as a first line of defense before backup since Undelete provides true continuous data protection for easy recovery of individual files.

Others

3 June 2020

11:00 AM EST

View Recording

Arival

Destination Marketing Organizations (DMOs) are typically government-funded tourism marketing offices for cities, states, and regions and countries. Because they are often funded by lodging bed taxes, there is not a big focus on tours, activities, attractions, and experiences. Most operators have not leveraged their local, regional, and national DMOs as a strong marketing partner. It is time for both DMOs and operators to think differently. This session, co-produced by Arival and Connect Travel features an in-depth discussion about best practices and some ideas about thinking differently. We are joined by two DMOs who do work closely with operators and two operators who do work closely with DMOs. And also, a tech company that is helping DMOs use eCommerce to sell tours, activities, attractions, and experiences. Where most DMOs offer operators listings, using the right technology can turn your DMO into a true sales channel (with very low or zero commissions). It’s time to think differently about what can be a super important distribution channel, especially as recovery begins and destinations are primed to work with partners to build local tourism and, when ready, destination tourism.

Travel Advisors

3 June 2020

1:00 PM EST

View Recording

RateGain

As countries across the globe start opening and looking to return to normalcy beyond the impact of COVID-19, domestic travel is expected to witness recovery first. With health and safety-conscious travelers looking to travel, “Drive-Cations” are estimated to dominate the domestic travel landscape. Join to hear Car Rental industry experts and thought leaders discuss: • What is car rental recovery looking across key markets? • How are Car rentals in China attracting demand and handling recovery? • Recovery checklist for European car rental operators • The Relevance of Airports for Car Rentals in the New Normal.

Mobility

3 June 2020

3:00 PM GMT

View Recording

CAPA

CAPA – Centre for Aviation’s Masterclass series continues to explore the global aviation industry that will emerge from the COVID-19. Register now to join us LIVE for an enthralling discussion with IATA Director General & CEO Alexandre de Juniac and World Travel & Tourism Council (WTTC) CEO & President Gloria Guevara as we investigate how to restore traveller confidence in aviation and tourism. Restoring traveller confidence is key to ensuring the travel and tourism is able to bounce back after the impacts of a global pandemic such as COVID-19. WTTC analysis of previous major viral epidemics shows that the average recovery time for visitor numbers to a destination was 19.4 months but believes with the right response and management could recover in as little as 10 months. In this robust discussion we will first take stock of the aviation industry and identify exactly how the industry will recover from this pandemic which is the driving force behind tourism. Turning our attention to how the industry can boost tourism by ensuring traveller safety.

Aviation

3 June 2020

3:00 PM GMT

View Recording

BTN Group

BTN Editorial Director Elizabeth West interviews Delta Air Lines CEO Ed Bastian in this exclusive webcast that includes live audience Q&A.

Aviation

3 June 2020

11:00 AM EST

View Recording

Web in Travel

Covid-19 has been brutal to restaurants but many are not taking it lying down. This is the story of how two-Michelin-starred Saint Pierre got creative to survive, held on to its staff and in the process, developed new thinking and discovered new business models that will ensure it comes out stronger for a new world.

Tourism

3 June 2020

Listen

H2C

We are teaming up with 80 DAYS for a webinar! Join this free session and hear us talk about • How to make the most relevant hotel website content adaptions to meet guest needs during the Covid-19 pandemic and thereafter? • How to successfully perform Online Reputation Management tactics during the recovery phase? • How to enhance content marketing strategies and implement them on OTAs and GDSs? • How to invest in digital marketing during the recovery phase, using Hotel Benchmark analytics tools for identifying profitable investments?

Hospitality

2 June 2020

2:00 PM CET

View Recording

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org As we move towards the end of series one, Episode 11 deals with the next steps from here and this time our Ged-i Master (of Ceremonies) Ged Brown of Low Season Traveller and the CEO EMEA of WTACH will lead the discussion around Recovery – Resilience – Regeneration The Big Opportunity for Tourism Post COVID19.

Tourism

2 June 2020

6:00 AM GMT

Listen

Arival

The world’s greatest monuments, amusements, museums, observatories, and cultural sites have gone from over-tourism to no tourism in a matter of days. Now they must move toward a new future of safe tourism. What will that look like? How can attractions leverage innovations in technology to ensure a safe and successful guest experience? How should they approach their marketing and messaging? This special online event, in partnership with GetYourGuide, features Exclusive new research from Arival on key developments in technology and marketing for attractions Assembles speakers from leading attractions in Europe and China, including teamLab Shanghai on how China is re-opening and what attractions can learn An in-depth discussion on the future of ticketed attractions with extended audience Q&A.

Activities/Events

2 June 2020

11:00 AM EST

View Recording

IATA

How do you manage the movement of special cargo like perishables, pharmaceuticals or dangerous goods during a crisis? During this webinar, our experts will provide insights into the challenge of managing special cargo operations while ensuring safety and product integrity in this rapidly evolving situation. 

Aviation

2 June 2020

1:30 PM CET

View Recording

Aviation Week Network

Join us for a two-part Webinar Series focusing on the damage COVID-19 has caused in aircraft finance markets, to aircraft owners and what the implications are to the other parts of aviation. Airlines have long depended on the steady traffic growth and long-term value retention of aircraft to allow them to finance their fleets. COVID-19 has changed both of those fundamentals. So, aircraft finance is rocked to its core. Airline counterparty credit issues are rampant. Demand for both new builds and redeployments of off-lease or defaulted aircraft is virtually gone. How will restructuring, refinancing and deliveries get funded?

Aviation

2 June 2020

View Recording

Arabian Travel Market

In today’s climate it is important for us to stay safe whilst finding a way to continue doing business effectively. We have developed a solution for travel professionals in our network looking for the same networking opportunities they would have had at the live show, connecting across the world, enabling them to do business online. ATM Virtual is an online travel event taking place across 3 days that allows you to stay connected in a new way. Although not physically in Dubai we will be observing the TimeZone of the UAE. It provides a perfect combination of networking, one-to-one meetings with buyers and extensive current insights from leading industry professionals, supporting the ATM community and wider travel and tourism industry in rebounding as quickly and efficiently as possible. All main stand holders and sharers will be able to set up 30-minute video meetings with registered buyers, and everyone will have full access to attend all of the live webinars and on demand content including blogs and round-tables.

Tourism

1-3 June 2020

View Recording

PATA

In the fourth episode of ‘Travel to: Tomorrow,’ Michael Duck, Executive Vice President – Asia, Informa Markets, talks about the change of the event and exhibition industry from golden years through challenging times and shares his view on the future of the industry.

Activities/Events

1 June 2020

Listen

Skift

In this unprecedented downturn in travel as a result of Covid-19, the crisis is impacting every hotel company, from the top chains to small hotel operators. Major declines in occupancy and room rates are a global problem, which has forced many hotels to furlough employees and others to shutter, or convert to quarantine centers and host healthcare staff working round-the-clock. As this uncertainty continues, especially in Europe and North America, the likelihood of a strong rebound of occupancy within two or three months seems ever more distant. Listen as Skift editors and research analysts, along with leaders from across the hospitality sector, discuss how hotels might prepare now for the long recovery ahead.

Hospitality

29 May 2020

Listen

CAPA

As the industry’s leading aviation consulting, research and knowledge practice, CAPA India’s mission over the last 17 years has been to deliver genuine and practical solutions to more than 100 global and Indian clients that have engaged us to provide sound advice. We have completed close to 200 advisory projects across the value chain, and released hundreds of industry insight and analysis reports. In the post-COVID environment, we are more determined than ever to deliver positive outcomes for the aviation community based on innovative and smart thinking.

Aviation

29 May 2020

11:30 AM GMT

View Recording

Web in Travel

So The World Has Gone Online: How Do Conferences & Meetings Adapt To The New World? Between March and May 2020, workplaces switched to remote work and meetings went virtual in the biggest mass migration of humanity online. The business events sector has been hard hit and with some form of restrictions expected to still be in place for the short to medium term, conference and meetings organisers have had to adapt and adjust and find new business models. How is the industry pivoting and executing to survive, and yet stay focused on the deliverables of what makes a successful meeting? Because physical or virtual, what makes an event successful does not change, what changes is the playbook and the how-to. In this session, we dig deep into how to create successful events for the new world.

MICE

29 May 2020

11:00 AM UTC

View Recording

Skift

In this unprecedented downturn in travel as a result of Covid-19, the crisis is impacting every hotel company, from the top chains to small hotel operators. Major declines in occupancy and room rates are a global problem, which has forced many hotels to furlough employees and others to shutter, or convert to quarantine centers and host healthcare staff working round-the-clock. As this uncertainty continues, especially in Europe and North America, the likelihood of a strong rebound of occupancy within two or three months seems ever more distant.

Hospitality

28 May 2020

11:00 AM EST

View Recording

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org

Tourism

28 May 2020

6:00 AM GMT

Listen

ASTA

A journey to Antarctica is on every modern explorer’s bucket list. And Antarctica is a Travel Advisor’s ultimate sale. Join Atlas Ocean Voyages’ webinar and discover why Atlas’ exclusive Luxe-Adventure Expeditions will be the coolest new thing in Antarctica… except for the penguins, icebergs and whales of course. Send your clients on an expedition to the end of the earth while earning out of this world commissions. Atlas Ocean Voyages is an all-inclusive, small ship, expedition travel brand defined by simple elegance. Atlas will deliver authentic, thrilling, and once-in-a-lifetime Luxe-Adventure voyages to the world’s most sought-after and remote destinations, including the southernmost continent of Antarctica.

Travel Advisors

28 May 2020

2:00 PM EST

View Recording

PhocusWire

It's not all doom and gloom across the industry, that's for sure. And, perhaps as a surprise to many, some travel startups are using the opportunity to shore up their strategy and take advantage of the support that a few governments have offered in order to prop up young businesses. One such company is FindHotel, a Netherlands-based hotel booking platform, which has survived the coronavirus outbreak from an operational perspective, is actually hiring and seeing a fairly bright path forward in the months ahead. The company's CEO, Oz Har Adir, speaks to us on the latest episode of InPhocus about the situation in the Netherlands for startups and how he has managed to keep the brand's team in place, monitor the market and look at new opportunities.

Tourism

28 May 2020

Listen

Web in Travel

Making learning his superpower, lobbying Google for relief and thinking about the accelerated decoupling of the world – those are the things that have been keeping Tao Tao, Co-founder and COO of GetYourGuide, busy through Covid-19. In addition to saving the business he co-founded with three of his college classmates 10 years ago. Through that process, he’s proudest of the fact that they haven’t had to lay off any staff because “solidarity is a real thing”. In this wide-ranging conversation, in which we also learnt his mother is his superhero, Tao Tao speaks about how his immigrant upbringing has fortified him for life, the lessons he’s learnt through Covid-19, what he would say to students if he were to give a commencement address and how Google must do the right and smart thing by the industry.

Tourism

28 May 2020

Listen

RateGain

We at RateGain understand that during this hour of crisis, every hospitality and travel professional is looking for leveraging insights from leaders and industry experts re-strategize, re-orient and overcome the setback due to COVID-19 and plan ahead. With Europe and China showing signs of recovery and positive demand indicators, it is important that OTAs are prepared to create a #BetterTomorrow for business growth and generating traveler trust. RateGain invites you for a by-invitation-only discussion in a space to discuss ideas aimed at helping you plan and prepare for creating a #BetterTomorrow in context to your business objectives. Join us to hear our expert panel of speakers discuss: • Changing dynamics of the Travel Company- Hotel Relationship: Friends or Foes post COVID-19 • Emerging Travel Trends and how can Travel Companies Cope? • Mass Discounts: The Right Approach or Cheat Code to Generating Demand? • The increased importance of rate intelligence and parity in the Post-COVID world • Cope with Corona: How can Online Travel Companies plan for First Day of Work • The secret to generating traveler confidence

OTA

28 May 2020

6:30 AM GMT

View Recording

Forbes Travel Guide

Service excellence is a gift we give our guests. Learn how you can put a bow on top through the way you speak, stand and present yourself. We share five common pitfalls, and how the best service professionals create a branded experience through everything they do.

Hospitality

28 May 2020

12:00 PM EST

View Recording

Travel Media Group

In Part 3 of our COVID-19 educational webinar series, we concentrate on the subject of group travel in the industry. According to STR, there have been over 200+ global events canceled in response to the coronavirus spread. Those that reschedule are pushing their bookings into late 2020 or 2021, leaving potential occupancy gaps at your hotel. This webinar will explain how to offset group travel loss by focusing on transient, non-group travelers. With these transient travelers excited and motivated to travel after quarantine, this presentation is the perfect opportunity to learn how to target them through effective digital marketing campaigns and promotions.

Hospitality

27 May 2020

2:00 PM EST

View Recording

Travel Weekly

Discover Palmaïa - The House of AïA, a new sustainable wellness resort located between a pristine white sand beach and the tropical jungle foliage in the Riviera Maya, Mexico. Learn more about its holistic amenities, ocean front suites, jungle spa, plant-based cuisine, Waldorf inspired children's activities, and above all, its personal growth programs that set it apart from other luxury retreats. One lucky attendee will win a 5 night stay in an Ocean Front King Suite for 2 in a Gifting Lifestyle Plan (All-Inclusive), including private roundtrip ground transportation from Cancun's International Airport!

Hospitality

27 May 2020

2:00 PM EST

View Recording

Airlines Confidential

This week: The biggest airline bankruptcy yet; Who are the 3 best airline execs of all time?; Passengers Behaving Badly with women's underwear; and is the complaint fine? or is it a whine?

Aviation

27 May 2020

Listen

Rental Scale-Up

Explore how you can navigate the coronavirus crisis through best practices from fellow villa and holiday managers. They will openly share with you how their markets have changed, how they’ve adapted their marketing strategies, how they've trained their staff on new cleanliness protocols, and how they have prepared for the demand recovery. Thanks to exclusive market data reports put together for this free online conference, you will discover new booking patterns such as longer stays and shorter booking windows, and you can see which countries are booking.

Short-Term Rentals

27 & 28 May 2020

7:00 AM UTC

View Recording

RateGain

We at RateGain understand that during this hour of crisis, every hospitality and travel professional is looking for leveraging insights from leaders and industry experts re-strategize, re-orient and overcome the setback due to COVID-19 and plan ahead. With countries cautiously but surely opening up , it is important that Cruises are prepared to create a #BetterTomorrow for business growth and generating traveler trust. RateGain invites you for a by-invitation-only discussion in a space to discuss ideas aimed at helping you plan and prepare for creating a #BetterTomorrow in context to your business objectives. Join to hear experts from the cruise industry discuss. • Future of the Cruise Industry: What Data and Stories Tell us • A new challenge for marketers to get travelers back • The Role of third-party providers in renewing demand • Reconfiguring Revenue management For the Cruise industry

Cruise

27 May 2020

3:00 PM CET

View Recording

OAG

While people are restricted in their travel now it doesn't stop them making plans. OAG presents the latest schedule data and discusses the evidence for where people may be travelling next. Join us and guest Rick Seaney, CEO, 3Vicktors for: • Regular update on how capacity and frequency is changing across each region • Focus on domestic and international capacity and frequency growth trends • Key insights on forward booking trends

Aviation

27 May 2020

3:00 PM BST

View Recording

ROOMDEX

The road to industry recovery will be more challenging and competitive than any other time in recent memory. The winners will be the hotels who anticipated market conditions, recognized that it is not business as usual, and connected with customers in new and meaningful ways.

Hospitality

26 May 2020

10:00 AM EST

View Recording

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org

Tourism

26 May 2020

6:00 AM GMT

Listen

Global Travel and Tourism Resilience Council

Travel is on pause, but we aren't. As the Covid-19 crisis continues to sweep around the world and our hearts go out to those directly affected by the virus, we must remember we are all in this together and we will rebound. We have adapted in the past and we will adapt this time. Travel will become better and more efficient, and indicators suggest that the industry will flourish again over time. Join the Resilience Council on Tuesday, May 26 from 10:30 am–19:30 BST as 50+ speakers from governments, NGOs and the financial, academic and travel sectors from around the world share practical information about the way the industry needs to change to adapt to the new ‘normal’. We will look at all aspects of resiliency, including emotional, psychological and practical factors. We will also focus on how other key industries such as technology, healthcare, science and education will shape the industry going forward. By tapping into our global network, we are taking an opportunity on May 26 to share information from our trusted sources and look at global initiatives already in place. The “Re-engineering Readiness” Virtual Summit will focus on: Economics and trends through the travel lens Levers of success going forward The coming together of safety and security as well as health, science and technology in travel Destination guidance on methodologies to reopen Communication and ways to build trust, credibility and strong leadership We hope that by bringing together these powerful leaders to share their insights, the Global Travel and Tourism Resilience Council is playing its part in providing guidance and sharing thought-leadership. It is important we all stay close to our partners and at the same time connect to the larger eco-system to capture pertinent information and take an optimistic view of the future.

Tourism

26 May 2020

10:30 AM BST

View Recording

Travel Pulse

Hosts Eric Bowman and Dan Callahan are back with the TravelPulse Podcast to discuss the top trending topics in the travel industry. This week, the two are joined by award-winning travel writer Matt Long, who runs the popular LandLopers.com travel blog and the Explore the World podcast. Long shares his experience traveling over Memorial Day weekend as well as his thoughts on destinations around the world slowly reopening up to tourism.

Travel Advisors

26 May 2020

5:00 PM EST

Listen

Skift

Brett Snyder, better known as The Cranky Flier, emphatically says passengers need to wear masks or facial coverings onboard aircraft. It’s not a question, Snyder says in this episode of Mondays With Skift Airline Weekly. Airlines dug themselves into a public-relations hole by promising social distancing by blocking middle seats — which doesn’t provide the necessary six-feet of separation and is financially unsustainable. So given that flights will be filling up again, passengers need to wear masks.

Aviation

26 May 2020

Listen

AJL Consulting

TOPICS COVERED DURING THE CONFERENCE INCLUDE: • The Franchise Model – The crossroads between an international brand and hyper-local presence? • The Elephants in the Zoom – Leading through a crisis • DATA – Understanding an uncharted territory • Food Chain to Value Chain –The future consolidation of the tech ecosystem Connectivity – Can increasing connectivity can support the professionalization of the short-term rental industry? • Luxury – The future of luxury rentals • Technology – Rebuilding trust in the short term rental space • The Associations – Is there a case for consolidating lobbying power?

Short-Term Rentals

26 May 2020

5:30 PM CET

View Recording

ASTA

This series of 30-minute monthly webinars will help current and prospective ASTA members understand the important advocacy work ASTA does on their behalf and give them information and tools to be confident advocates for the travel agency industry.

Travel Advisors

26 May 2020

2:00 PM EST

View Recording

ASTA

This series of 30-minute monthly webinars will help current and prospective ASTA members understand the important advocacy work ASTA does on their behalf and give them information and tools to be confident advocates for the travel agency industry.

Travel Advisors

26 May 2020

2:00 PM EST

View Recording

IATA

This crisis has unprecedented impact on the airline industry, wider aviation, travel and the world. Going back to normal is very unlikely to happen, what will the new normal be and the role of digital?

Aviation

26 May 2020

3:30 PM CEST

View Recording

TravelAge West

Kasey Austin got an early start in the travel industry — at age 6, to be exact. Though its legacy dates back to 1974, Austin Adventures was purchased by Dan Austin, Kasey’s father, in 1995. From that point on, Kasey’s childhood was constantly surrounded by all things Austin Adventures. She even helped to guide a Yellowstone National Park tour that same year. During summer breaks throughout middle school and high school in her hometown of Billings, Mont., Kasey would take on tasks such as cleaning up equipment, stuffing brochures and what she calls, “basically everything that no one else wanted to do.” And after learning the business from the ground up, she went on to become a guide, then vice president of operations and, most recently, president — a promotion that became official last November. In this episode of Humans of Travel, Kasey shares why she wasn’t always sure that she wanted to pursue the Austin family calling of running an adventure travel business. (In fact, her degree was in education.) Ultimately, it was a decision that felt right, and she hasn't looked back since. Kasey also reveals her tips for working with family members and maintaining a work-life balance.

Travel Advisors

26 May 2020

Listen

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org

Tourism

21 May 2020

6:00 AM GMT

Listen

WTM

As the travel industry looks to rebuild in the next months and years, will it be more sustainable than before or less? What can we learn from our response to the coronavirus crisis to better prepare us to address the climate emergency? Lyn Hughes, the editor of Wanderlust magazine, talks with WTM sustainable tourism expert and co-founder of Tourism Declares a Climate Emergency, Jeremy Smith about the future of travel and hospitality.

Tourism

21 May 2020

2:00 PM BST

View Recording

TTG Media

With most Brits rapidly growing tired of staring at their own four walls but faced by a 14-day quarantine period if they venture overseas, domestic tourism is likely to be the hot destination for summer 2020. TTG examines how domestic tourism can get the travel industry back on its feet.

Tourism

21 May 2020

2:00 PM BST

View Recording

UNWTO

David Mora, Coordinator of the Master in Gastronomy Tourism of the Basque Culinary Center, in conversation with Sandra Carvao, Chief of Tourism Market and Intelligence of the World Tourism Organization (UNWTO), will share the challenges of the recovery of gastronomy tourism and the participants will discover some keys to face the gastronomy tourism after the experienced break.

Tourism

21 May 2020

12:00 PM CET

View Recording

PhocusWire

IATA's New Distribution Capability project had a rocky start in its bid to redefine airline distribution. But recent years have seen a cooling of the anger from many sides that surrounded its early days - with almost some sense of peace in the valley between airlines, global distribution systems, intermediaries and other technology players. But will its gradual adoption by relevant parties in the ecosystem have been hindered or helped by the outbreak of the coronavirus? Norm Rose, a Phocuswright analyst and veteran travel technology consultant, thinks the reset phase that airlines currently find themselves in will accelerate NDC as a standard (and more) in aviation. He described his theory in a post on his website last week and we followed up with him on InPhocus to find about more. PhocusWire's Linda Fox and Kevin May host this week's episode, book-ending the interview with Rose.

Aviation

21 May 2020

Listen

PhocusWire

• How have company chiefs dealt with the coronavirus outbreak? • Where are the biggest pressure points in their businesses and the wider industry that might still emerge? • How might particular brands and markets evolve to meet the new set of circumstances that they and travelers find themselves in? Important questions for industry leaders to address in troubled times for one of the biggest business sectors in the world. The next guest on the New Reality With... series is Tobias Ragge, CEO of HRS, the Germany-based business travel accommodation platform.

Tourism

21 May 2020

11:00 AM EST

View Recording

RateGain

With different countries of the world planning to cautiously but surely open up, the Travel and Hospitality industry should prepare itself for business growth and garnering traveler trust, ultimately leading to the creation of a #BetterTomorrow Join us for a fireside chat with industry experts as they discuss: • Impact of COVID-19 on Travel and Hospitality sector of Asia Pacific & Middle East • Learnings from other markets and expected phase wise development • Coping strategies & best practices to follow • Managing stakeholder and employee expectations • The Next Big Thing

Tourism

21 May 2020

6:30 AM GMT

View Recording

Forbes Travel Guide

Join us for this unique opportunity to hear directly from one of Forbes Travel Guide’s expert inspectors who has visited more than 700 hotels, restaurants and spas around the world. Find out what inspectors look for before they even walk through the door, and how to make them smile without fail. There will be an opportunity for Q&A.

Hospitality

21 May 2020

12:00 PM EST

View Recording

RateGain

We at RateGain understand that during this hour of crisis, every hospitality and travel professional is looking for leveraging insights from leaders and industry experts to overcome the setback due to COVID-19 and plan ahead. With corporate travel predicted to resume first once the markets open and demand indicators improve it is important that corporate travel managers and travel management companies are prepared for the first day back at work and are ready to deliver. RateGain invites you for a by-invitation-only discussion aimed at helping you plan and prepare for creating a #BetterTomorrow in context to your business objectives.

Corporate Travel

20 May 2020

3:00 PM BST

View Recording

Airlines Confidential

This week: Exclusive Stats! Scheduled vs Actual Operating flights data; One Airline says it's laying off older workers to "keep the workforce young"; A listener complaint in "Fine or Whine" on a Southwest boarding incident.

Aviation

20 May 2020

Listen

Web in Travel

In this podcast Louise Daley, the deputy CEO of one of the biggest and fastest growing hospitality companies in Asia Pacific, speaks about the impact in Asia on Accor, the lessons to be taken as markets in the region take first tentative steps to restarting and, would you believe it, the ongoing opportunities to build more hotels in China.

Hospitality

20 May 2020

Listen

IATA

Considering that short disruptions and high impact & duration crises are bound to occur from time to time, this webinar will take a deeper look at what is the potential of digital to ease the pain and make airlines and wider aviation more adaptable and resilient.

Aviation

20 May 2020

3:30 PM CEST

View Recording

WTACH

In the ‘Keeping the Dream Alive - Tourism Expert Recovery Series’ WTACH brings together a host of international authorities to share their knowledge and experience in managing crisis ‘recovery’ within their specific disciplines or industry sectors. Its purpose is to provide destinations and tourism businesses practical insights to assist them to emerge from recovery faster. Each of the 12 episodes in the series will be moderated by Ged Brown, CEO of Low Season Traveller who will engage the guests in an informal manner to help dig deeper into their area of expertise. Following the discussion we encourage all participants listening to the series to share their questions, ideas and experiences related to COVID-19. Each episode will also then be available on the WTACH website www.wtach.org

Aviation

19 May 2020

6:00 AM GMT

Listen

Verve Management

Much of the world is at an unprecedented standstill, and this situation remains fluid. As things slow down, many of us are likely to be left with unfamiliar, quiet office days before travel rebounds. How we manage through these days will make an important difference for us as individuals, and for our travel industry, long after the crisis has passed. Verve Management and Travel Tech Middle East brings you a whole new experience of virtual conference experience during this time of crisis, a platform to invest our time to share and discuss the collaborative ideas to tackle the current pandemic crisis. In this webinar the industry experts and stakeholders from travel and tourism ecosystem will give an insight to strategize for the coming days on what necessary actions could potentially be implement within the company and industry.

Tourism

19 May 2020

10:30 AM GST

View Recording

WTM

We are living through extraordinary times. With an unprecedented restriction on personal movement, all international travel has pretty much ground to a halt. The question is, is the new normal really going to become the new normal? How will an already increasingly flight conscious traveller behave in a post-pandemic world? And so to for publishers, production companies and content makers, the old norms dictated that international travel was always possible at the drop of a hat. Lockdowns have prompted the necessity to find alternative ways of telling stories, breaking our love affair with the recorded image and upturning usual production norms. In a world that will surely be reshaped by the COVID-19 pandemic, what does this mean those at the heart of the travel & tourism marketing industry? What are the likely trends going to be and how do we react to them? BBC StoryWorks discusses the past, present and possible future of the travel industry, the shifting consumer mindset and ultimately what this might mean for travel brands.

Tourism

19 May 2020

2:00 PM BST

View Recording